Returns & Exchanges

At Keg N Bottle, we strive to ensure your premium beverages and snacks arrive in perfect condition. Due to the nature of our products, we offer a comprehensive return process for items that are damaged, incorrect, or spoiled upon delivery.

1

Inspect Your Order

Thoroughly check your package upon arrival for any signs of breakage, leakage, or incorrect items before signing for the delivery.

2

Contact Support

If there is an issue, email our customer service team within 48 hours of delivery with your order number and clear photos of the damaged or incorrect goods.

3

Wait for Authorization

Our team will review your claim and provide a Return Merchandise Authorization (RMA) number along with instructions if the item needs to be sent back.

4

Receive Refund or Replacement

Once your claim is approved, we will process a full refund to your original payment method or ship out a replacement at no additional cost to you.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing